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Jon Bain, Technical Lead,
Client Support Group, for Crutchfield Corporation, explains why
this is critical, A managed environment helps prevent installation
of unauthorised and potentially malicious software, such as
applications that could gain access to our network and harvest data
like credit card information.
Speaking about the
introduction of Privilege Guard, Bain adds, It enables us to
maintain a standard desktop and reduce the variables that our
support team deals with when troubleshootingand that helps save
time and money. Privilege Guard was clearly designed to make user
rights management as simple as possible. The fact that it
eliminates a lot of overheads, saves time and is affordably priced,
makes the ROI easy to demonstrate.
Several of Crutchfields key
applications require admin privileges, such as a UPS application
that the returns department uses to send defective products back to
vendors. When it is launched, the application automatically checks
for updates and will not start until they are applied. However,
without admin rights, users were previously not able to install
updates. Whenever admin rights were required, users had to call the
helpdesk and wait for an available staff member to remotely log
into their desktop and supply the needed credentials.
In addition to its UPS
application, Crutchfield plans to use Privilege Guard to help call
centre representatives run a training program that requires Windows
Media Player to run with admin rights. Moving forwards, it is also
exploring using Privilege Guard to whitelist applications that are
allowed to run on kiosk computers in warehouse break rooms and on
shared, appliance-like computers that are used for timekeeping
applications. Bain concludes, Avecto makes privilege management
exceedingly easy and allows me to grant user rights at a very
granular level. Its support is outstanding and thats important to
Crutchfield, as were also relentless about excellent customer
service.
About Avecto: Avecto is the
leader in Windows privilege management, helping organizations to
deploy secure and compliant desktops and servers. With its award
winning Privilege Guard technology, organizations can now empower
all Windows based desktop and server users with the privileges they
require to perform their roles, without compromising the integrity
and security of their systems.
Customers of all sizes rely
on Avecto to reduce operating expenses and strengthen security
across their Windows based environments. Our mission is to enable
our customers to lower operating costs and improve system security
by implementing least privilege. Avecto is building a worldwide
channel of partners and system integrators and is headquartered in
Manchester, UK with key regional offices in Andover, MA.
About Crutchfield
Corporation: Founded in 1974, Crutchfield Corporation is North
America's largest direct integrated marketer (catalog, call center,
and Internet) of consumer electronics products. It offers a
convenient, full-service shopping destination to buyers of car and
home audio/video products. Providing an unprecedented level of
customer service, Crutchfield is noted for its high integrity,
product expertise, and technical support. Mailed to approximately
7.5 million households, Crutchfield's catalogs include
comprehensive explanations of product and technology intended to
help consumers make informed buying decisions. Crutchfield was the
first authorized audio/video retailer on the Internet, launching
its website (www.crutchfield.com) in the summer of 1995.
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